Note: This is an English translation of the official Privacy Policy originally written in Japanese. In the event of any discrepancy between this English translation and the Japanese original, the Japanese version shall prevail.
LINGUAPORTA Inc (hereinafter referred to as “the Company”) establishes the following privacy policy for the provision of the Writing Processor (hereinafter referred to as “the Service”), recognizes the importance of protecting personal information, complies with the Act on the Protection of Personal Information (hereinafter referred to as “Personal Information Protection Act”) and other relevant laws and regulations, and strives to handle customers’ personal information appropriately and safely.
1. Definition of Personal Information
“Personal Information” refers to personal information as defined in the Personal Information Protection Act, which is information about a living individual that can identify a specific individual by name, date of birth, or other descriptions contained in the information (including information that can be easily collated with other information and thereby identify a specific individual).
2. Methods of Collecting Personal Information
The Company collects personal information through the following methods when providing the Service:
– Information entered during service registration
– Information entered or transmitted during service use
– Information provided during inquiries or support requests
– Information collected using technologies such as cookies
3. Types of Personal Information Collected
The main types of personal information collected by the Company in this Service are as follows:
Educator Information
– Name, email address, affiliated educational institution name, grade level/subject taught
– Account information (user ID, password, etc.)
– Billing information (when using paid service plans)
Student Information
– Personal information of students that may be included in English composition data saved by users (However, the Company will only process this information to provide analysis and correction results for English compositions. The Company will not use this information for other purposes. Additionally, the Company may create and use anonymized information, pseudonymized information, and statistical information as defined in Article 9 within the scope of commissioned work for purposes such as improving service quality and developing new features.)
– Class information (class name, grade level, etc.)
Usage Information
– Service usage history
– Device information, IP address
– Access date and time, browser type, etc.
4. Purpose of Using Personal Information
The Company uses the collected personal information for the following purposes:
– To provide and operate the Service
– To analyze and correct students’ English compositions
– To provide user support and respond to inquiries
– To analyze service usage and improve quality
– To provide notifications and updates related to the Service
– To bill and process payments
– For service maintenance and error response
– To detect and prevent unauthorized access
– To develop new services and improve functionality
– To comply with laws and regulations
5. Management of Personal Data
The Company implements comprehensive security measures to ensure the accuracy and safety of personal information.
The Company’s employees who handle personal information receive regular training on appropriate handling of personal information.
The Company implements appropriate security measures to prevent leakage, loss, or damage of personal information.
6. Provision of Personal Data to Third Parties
The Company will not provide collected personal data to third parties except in cases permitted under the Personal Information Protection Act.
7. Outsourcing the Handling of Personal Data
The Company may outsource part of the work necessary for providing or operating the Service to third parties. In such cases, the Company will require and supervise appropriate management of personal data by the subcontractors.
The Company may outsource the handling of personal data to the following entities within the scope necessary for operating and improving the Service:
– Cloud server providers
– Payment processing companies
– Customer support service providers
– AI model development and operation providers
– The Company ensures information security through appropriate contracts and supervision of these subcontractors.
8. Storage Period of Personal Information
The Company will store personal information within the scope necessary for the purpose of use, except where specifically required by law. After the storage period expires, personal information will be promptly deleted or anonymized.
9. Use of Anonymized Information and Statistical Information
The Company may create and use the following information for purposes such as improving service quality, developing new features, and academic research:
9.1 Statistical Information
The Company may create and use statistical information in a format that cannot identify specific individuals by statistically processing the collected personal information. This statistical information is used for analyzing service usage trends, measuring educational effectiveness, academic research, etc.
9.2 Pseudonymized Information
The Company may create and use pseudonymized information by removing all or part of the information that can identify specific individuals, such as names, from the collected personal information, processing it so that specific individuals cannot be identified unless collated with other information. This pseudonymized information is used to improve AI functionality, system improvements, and enhance user experience. The Company will take necessary and appropriate measures for the safe management of pseudonymized information in accordance with the law.
9.3 Anonymized Information
The Company may create anonymized information by processing the collected personal information so that specific individuals cannot be identified and the personal information cannot be restored. When creating anonymized information, the Company will publish the items of information related to individuals included in the anonymized information in accordance with the law. This anonymized information may be used for service function improvements, research and development related to English education, and joint research with third parties.
The Company will comply with the Personal Information Protection Act and other relevant laws and regulations and implement appropriate security measures when creating and using the above information.
10. Personal Information of Students
This Service is provided through English educators and does not collect personal information directly from students. Educators are requested to take sufficient care to protect students’ personal information and note the following:
When entering students’ personal information into the Service, please limit it to the minimum information necessary for educational purposes.
11. Use of Cookies
The Company may use cookies to improve customer convenience when providing the Service. Cookies can be disabled at any time in your browser settings, but in that case, some service functions may not work properly.
12. Disclosure, Correction, Deletion, etc. of Personal Information
When a customer requests disclosure, correction, addition, deletion, suspension of use, or erasure (hereinafter referred to as “disclosure, etc.”) of their personal information, the Company will respond in accordance with the law after confirming their identity.
For requests regarding disclosure, etc. of personal information, please contact the “Contact Window” below.
13. International Data Transfer
Although this Service is provided within Japan, data processing and storage may be performed outside of Japan. In such cases, the Company will implement appropriate data protection measures.
14. Contact Information
For inquiries regarding the handling of personal information, please contact:
Company Name: LINGUAPORTA Inc.
Personal Information Protection Manager: Yuichiro Yoshinari
Address: 2-12-56 Kanamori, Machida-shi, Tokyo
Email Address: info@linguaporta.jp
Phone Number: 042-860-6821
(Reception hours: Weekdays 10:00-17:00)
15. Changes to the Privacy Policy
The Company may change this privacy policy due to legal changes or modifications to the Service. The revised privacy policy will take effect when posted on the Company’s website. Important changes will be notified via the Service or by email.
Established: April 1, 2025
Developed and managed by
LINGUAPORTA Inc.
